Rehabilitation Assistant – Iowa City
Description
Iowa Vocational Rehabilitation Services (IVRS) is seeking a Rehabilitation Assistant to join our team at the IowaWORKS office in Iowa City, Iowa.This is an excellent early-career opportunity for someone who enjoys helping others, building relationships, and supporting individuals as they work toward meaningful employment and independence.In this role, you will work alongside Rehabilitation Counselors and a collaborative service team to help individuals with disabilities prepare for, obtain, and maintain employment. If you are organized, compassionate, and motivated by purpose-driven work — we encourage you to apply.Position DetailsLocation: 1700 S 1st Ave, Iowa City, IASchedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PMWork Flexibility: Hybrid telework and alternate schedules available after six months of employmentStart Date: ImmediateStarting Salary: $17.96/hour | $1,436.80 bi-weekly | $37,356.80 annuallyWhat You’ll DoAs a Rehabilitation Assistant, you will play an important support role in helping job candidates successfully navigate their employment journey.Support Job CandidatesWelcome and orient new applicants to IVRS servicesAssist individuals in completing applications and referral materialsSchedule intake interviews and maintain ongoing communicationFacilitate job readiness activities such as:Job Seeking Skills TrainingJob Club sessionsMock interviews and small-group workshopsHelp individuals build workplace readiness skills and confidencePartner with Counselors & EmployersMaintain regular contact with job candidates pursuing employmentAssist with job development and employer outreach activitiesSupport job coaching and accompany candidates to interviews when neededObserve workplace progress and share updates with counselorsHelp identify solutions that support successful employment outcomesProvide Administrative & Office SupportMaintain confidential case records and enter data into the case management systemProcess releases, correspondence, and service documentationAssist with scheduling, phones, reception coverage, and customer inquiriesEnsure work is completed accurately, professionally, and on timeSupport team operations and special projects as neededWhat We’re Looking ForThis position is ideal for candidates beginning a career in human services, workforce development, counseling support, or public service.Successful candidates typically demonstrate:A strong desire to help others succeedExcellent customer service and communication skillsOrganization and attention to detailComfort working both independently and as part of a teamProfessionalism and reliability in a fast-paced environmentAbility to work with individuals from diverse backgrounds and experiencesAbout Iowa Vocational Rehabilitation ServicesIVRS, a division of Iowa Workforce Development, helps individuals with disabilities achieve independence through meaningful employment.Through IowaWORKS centers across the state, our teams connect job seekers with opportunities while helping employers build strong, inclusive workforces that strengthen Iowa’s communities and economy.Why Join the State of Iowa?Working for IVRS means joining a mission-driven public service team supported by outstanding benefits and long-term career opportunities.Benefits include:Health, Dental, and Vision Insurance Generous Paid Time Off — vacation, sick leave (no accrual cap), and nine paid holidaysIPERS Retirement PlanFlexible Spending AccountsLife Insurance & Long-Term Disability CoverageEmployee Assistance & Discount ProgramsProfessional development and career growth opportunitiesThe successful candidate must pass a criminal background check conducted by the Iowa Department of Public Safety.The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:Two years of full-time work experience in a human services field which involved: customer service, contact with the public to either compile or provide information regarding services, the organization/management of confidential information, or the scheduling of appointments.Two years of full-time work experience as a legal assistant/paralegal, medical office assistant, or job coach.A combination of a total of two years of education and full-time experience (as described in either number one or two), where thirty semester hours of accredited college or university course work equals one year of full-time experience.Current, continuous experience in the state executive branch that includes eighteen months of full-time work in direct client/customer service in a clerical or administrative support capacity.For additional information, please click on this link to view the job description.
