The Family Support Division (FSD), Office of Workforce and Community Initiatives (OWCI), is seeking professional candidates for a Program Specialist position in the Performance Monitoring Unit. The base for this position is dependent on the applicant selected and available office space. Some travel will be required. All internal promotional applicants are encouraged to apply as there may be alternate office space available. The essential duties and responsibilities include, but are not limited to: Developing monitoring plans based on risk assessment. Designing monitoring tools after gathering other state agencies tools and methodology. Conducting on-site visits that include entry and exit discussions; file reviews; and producing reports. Answering contractor questions and interpreting policies regarding monitoring during and after monitoring visits. Developing procedures, policies, and instructions necessary to the operation and implementation of newly designed or modified programs or projects. Developing or assisting in the development of comprehensive plans and programs for specific organizational units. Designing and developing operational and administrative forms necessary for the transmission of information, satisfaction of reporting requirements, establishment of control systems, and evaluation of program effectiveness. Exercising significant independence and initiative in the performance of responsibilities; receives general administrative direction. Making suggested changes to policies that may not be in the client’s best interest or conflict with contractor streamlining. Evaluating Workforce Development program trends and coordinating with the training and program staff to develop training. Performing other related work as assigned. Two or more years of experience in a professional or technical job classification with the Missouri Uniform Classification and Pay System in the Missouri Department of Social Services; and possession of a high school diploma or proof of high school equivalency. OR A Bachelor’s degree from an accredited college or university; and, four or more years of professional or technical experience providing social services; or conducting investigations or audits of social service providers, recipients, and/or applicants. (24 earned graduate credit hours from an accredited college or university in social or behavioral sciences, Public or Business Administration, or a closely related field may substitute for one year of the stated experience.) (A Master’s degree from an accredited college or university in social or behavioral sciences, Public or Business Administration, or a closely related field may substitute for two years of the stated experience.) (Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the stated college education.) (Earned graduate credit hours from an accredited college or university in social or behavioral sciences, Public or Business Administration, or a closely related area may substitute on a year-for-year basis for the required general experience at a rate of 24 earned credit hours for one year.) Preferred Experience: Monitoring of contractors with multiple programs, including MAGI and MEDES experience Desired Skills: Ability to communicate and interpret complex ideas, plans, procedures and programs; Ability to produce objective and timely reports; Excellent problem-solving and time management skills; Excellent oral and written communication skills; Possess the ability to work with a wide variety of agencies and people; Ability to work independently Knolwdge and experience in Income Maintenance, including systems and policies. Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay). Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri is an equal opportunity employer. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. FSD.Personnel@dss.mo.gov